General information
Details of the responsible entity:
| Company: | ritterwerk GmbH |
| Legal representative: | Michael Schüller |
| Adress: | Industriestraße 13 82194 Gröbenzell |
| Contact details data protection officer: | email@iitr.de |
General data processing information
Personal data is only collected if you provide it to us voluntarily. No other personal data is collected. Any processing of your personal data that goes beyond the scope of the statutory permissions will only take place on the basis of your express consent.
Legal basis: ritterwerk GmbH will only process your data if there is a legal basis for doing so and, in particular, if you are resident in the European Economic Area. This includes
1. the fulfillment of a contract, e.g. for the use of the app (Art. 6 para. 1 lit. b GDPR)
2. compliance with legal obligations (Art. 6 para. 1 lit. c GDPR).
3. our legitimate interests, e.g. the further development of our app (Art. 6 para. 1 lit. f GDPR).
| Processing purpose: | Analysis and further development: We analyze user behavior in order to improve existing functions and develop new functions. |
| Funktionalität: |
Ensuring user-friendly operation, including authentication and activation of app functions. |
| Maintenance and support: | Minimize disruptions and improve app performance. |
Security: |
Protection against misuse and implementation of security measures. |
Data concerned: |
Contact information (your e-mail address) Location data (Rough location information that does not contain precise coordinates, but only provides an approximate location to optimize certain functions) Usage data (Interactions with the app, such as clicks, scrolling behavior or app launches, to optimize the user experience. Diagnostic data (Technical information, including crash reports, energy consumption and performance metrics to improve the user experience |
| Categories of recipients: |
Public authorities in the event of overriding legal provisions External service providers or other contractors, e.g. for data processing and hosting, for shipping, transport and logistics, service providers for printing and sending information and call centers. Other external bodies insofar as the data subject has given their consent or transmission is permitted for reasons of overriding interest, e.g. for credit information for purchases on account, for the electronic dispatch of information, for quality assurance purposes. |
| Third country transfers: | Processors outside the European Union, including email providers, may also be used in the course of contract performance. Should your data be transferred to recipients in countries outside the European Economic Area, where a lower level of data protection may apply, ritterwerk GmbH will take appropriate protective measures: 1. Mandatory data protection standards Data will only be passed on to companies that undertake to comply with the binding data protection regulations of ritterwerk GmbH. 2. EU standard contractual clauses and internal regulations Data is only transferred to recipients who have either (i) concluded EU standard contractual clauses or (ii) apply binding internal data protection guidelines that guarantee a high level of data protection. |
Duration of data storage: |
The duration of data storage depends on the statutory retention obligations and is generally 10 years. |
Security and storage of your data
Your data is protected by state-of-the-art physical, technical and organizational security measures. We only store personal data for as long as is necessary for the respective purpose or as required by law.
The following formulations require individual adaptation to your company situation. In general, the following applies: Analysis on your own systems with truncated IP addresses or with third-party providers with exclusive processing of usage data on behalf of your company is permitted without the consent of visitors. However, an opt-out option must be provided for this anonymized tracking. Tracking measures for the traceability of visitors (“re-targeting”, cross-device tracking, etc. require the documented consent of visitors in advance). Furthermore, when integrating third-party code (e.g. integration of YouTube videos, Google fonts, maps, etc.), care must be taken to ensure that your visitors' data is not automatically forwarded to third-party providers.
Use of a newsletter
When you register for our newsletter, you provide us with your e-mail address and optionally other data. We use this information exclusively to send you the newsletter. The data you enter when registering for the newsletter will remain with us until you unsubscribe from our newsletter. You can unsubscribe at any time using the link provided in the newsletter or by sending us a corresponding message. By unsubscribing, you object to the use of your e-mail address.
We also use your e-mail address, which we receive in connection with the sale of goods or services, exclusively for direct advertising in the form of our newsletter for our own similar goods or services, such as those ordered by you, provided you have not objected to this use. You can object to the use of your e-mail address at any time without incurring any costs other than the transmission costs according to the basic rates. You can exercise your objection (and thus unsubscribe from our newsletter) by sending a message to our e-mail address (see legal notice).
Usage data
When you access our app, you transmit data to our web server via your internet browser (for technical reasons). The following data is recorded during an ongoing connection for communication between your internet browser and our app server:
- Date and time of the request
- Name of the requested file
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- complete IP address of the requesting computer
- amount of data transferred.
For reasons of technical security, in particular to defend against attempted attacks on our server, this data is stored by us for a short time. It is not possible for us to identify individual persons from this data. After 30 days at the latest, the data is anonymized by shortening the IP address at domain level so that it is no longer possible to establish a link to the individual user. The data is also processed in anonymized form for statistical purposes; it is not compared with other databases or passed on to third parties, even in excerpts.
Information on data subject rights and contacts
In addition, you can assert your rights to information, rectification or erasure or to restriction of processing or the exercise of your right to object to processing as well as the right to data portability at any time. You can contact us by e-mail or letter here. You also have the right to contact the data protection supervisory authority if you have a complaint.
Contact the data protection team
Do you have any questions or would you like to assert your rights? Our data protection team can be contacted at: datenschutz@ritterwerk.de
Our team will do everything in its power to process your request quickly and conscientiously.
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This Privacy Policy reflects our commitment not only to provide you with accurate and reliable products, but also to treat your personal data with care and respect.
We reserve the right to update this privacy policy from time to time.